This Privacy Policy describes how CSA Japan (“we,” “our,” or “us”), the operator of Japan Study Programs (https://japanstudyprograms.jp/), collects, uses, and protects personal information provided by individuals and institutions in Japan and internationally.
1. About Us
- Business Name: Japan Study Programs (operated by CSA Japan)
- Location: Tokyo, Japan (full address available upon request)
2. Information We Collect
We collect personal information necessary to operate our study programs and respond to enquiries. This may include:
- Identification details (name, email, phone number, address, nationality)
- Academic or organisational details (school, university, employer, affiliation)
- Application and enquiry details (program selection, study purpose, questions)
- Payment and billing details (bank or credit card information processed securely via payment providers)
- Technical information (IP address, browser type, device information, access logs, cookies)
3. How We Use Personal Information
We use personal information for the following purposes:
- To process applications and manage participation in programs
- To provide study materials, schedules, and guidance
- To handle billing, payments, and accounting obligations
- To ensure program safety, compliance, and quality of service
- To analyse and improve our website and services
- To respond to enquiries and provide support
4. Sharing Personal Information
We do not share personal information with third parties except in the following cases:
- With partner universities, educational institutions, or service providers necessary for program operations (e.g., travel, accommodation, logistics)
- With trusted third-party service providers (e.g., IT support, payment processors) under confidentiality agreements
- When required by law or to protect the rights, safety, or property of individuals
- In the event of a merger, reorganisation, or business transfer
5. International Transfers
As our programs involve participants from multiple countries, personal information may be transferred internationally. We take reasonable steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
6. Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.
7. Cookies
Our website may use cookies to improve user experience, track website performance, and analyse usage trends. You may disable cookies in your browser settings, but some website functions may not operate properly without them.
8. Your Rights
You have the right to request access to, correction of, or deletion of your personal information, and to restrict or object to certain processing activities. To exercise these rights, please contact us via our Contact Form.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.
10. Contact
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of personal information, please contact us at info◎csajapan.org (replace ◎ with @).
